Refund and Cancellation Policy

Effective Date: September 10, 2026
Last Updated: September 10, 2026

Trials and Paid Subscriptions

Trial duration and any payment requirement are shown before signup or checkout. Paid subscriptions renew at the disclosed interval until cancelled. Promotional eligibility, duration, and post-promotion price are shown with the offer.

Cancellation

Customers may use the available billing or cancellation flow or contact support@servicetooly.com. Cancellation stops future renewal after the effective cancellation date shown. Access may continue through the paid period unless the account is terminated for cause or the checkout states otherwise.

Refunds

Except where required by law or expressly stated at checkout, subscription and usage charges already incurred are non-refundable. Duplicate or erroneous charges should be reported promptly and will be investigated. Approved refunds are returned through the original payment method and may take additional processing time.

Plan and Usage Changes

Upgrades, downgrades, AI usage, SMS usage, telephony, payment processing, and other metered charges are handled according to the terms disclosed in the billing flow. Removing a user or feature does not automatically reverse charges already incurred.